While external client satisfaction is essential, we also have to consider internal employee satisfaction. Employee satisfaction is different from employee engagement, employee appreciation and job satisfaction. Instead, those concepts are different aspects of employee satisfaction. Below are some key elements contributing to the employee satisfaction index. Each element alone can become a topic to discuss...
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You want a top performer on your team, but how do you find one during the interview? A study conducted by Indiana University in 2012 found that top performers deliver up to 400% higher productivity than average performers. This stat alone indicates the importance of having someone productive on the team. Top Performer vs. Top...
Undoubtedly, the murder of George Floyd has significantly impacted the world. Ever since then, companies have begun focusing more on diversity, equity & inclusion (DEI) in their hiring. Diversity in hiring is a growing priority for recruiters. According to Monster research, more than 4 in 5 (86%) candidates globally say diversity, equity and inclusion in the...
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Diversity and inclusion have become increasingly important topics in the workplace in recent years. With an emphasis on creating a more equitable and just society, many employers have made efforts to increase diversity in their workforce. However, with the rise of “diversity fatigue,” some employers are finding it challenging to maintain their commitment to diversity...
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Various reasons that work stress occurs. These can be increased workload versus lack of support, limited internal opportunities for professional growth, lack of job satisfaction and work autonomy, conflicting instructions or unclear expectations, etc. These are all sources of stress that may eventually evolve into burnout. How do you manage work stress and avoid burnout?...
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